Crisis24
Per Rice University Policy 852, Rice requires all study abroad participants to register their travel itinerary with Crisis24 via the Rice travel registry prior to departure and while abroad. Students should keep their travel plans up to date, including weekend trips, so that Crisis24 can locate you in an emergency and send alerts about medical and security concerns in your area with suggested precautions or measures to take.
Through Crisis24, you will get
- 24/7 hotline specifically for the Rice community
- Crisis Signal to activate in times of need
- Alerts of threats and disruptions
- Risk ratings and location intelligence of safety and security issues in countries, provinces, and cities worldwide
- Medical referrals, evacuation, etc.
Crisis24 is available by telephone, mobile app, online and on the ground to assist you if you require a medical referral, lose your medication, are seeking pre-travel advice or are experiencing a medical or security crisis. The Crisis24 toll-free hotline allows you 24/7 access to physicians, multilingual coordinators, operations managers, logistics support personnel & medical and security professionals.
We encourage students to download the Crisis24 Horizon app on their mobile phone to stay up-to-date on local safety alerts. You must use your rice.edu email address to access the platform.
Rice does not have a Crisis24 membership number. Using Rice's dedicated hotline number or reaching out via the Crisis24 Horizon app portal on desktop or mobile will identify you as a member of the Rice community.
To learn more information about Crisis24, visit global.rice.edu/resources/crisis24.
Registering with Your Home Embassy or Local Consulate
Students traveling abroad should register with their home country's embassy/consulate in the destination of travel so that they will be aware of your presence and can assist you should an emergency arise. Should you encounter serious political, medical, legal, or financial emergencies, the embassy/consulate maybe be able to offer basic assistance (e.g. contacting family in the event of an emergency, replacing a lost or stolen passport, etc.). Embassies/consulates cannot act as travel agencies, couriers, or interpreters, lend money, cash personal checks, arrange free medical or legal services, provide bail or get you out of jail, recover missing luggage, or settle disputes with local authorities. Non-U.S. citizens should check with their embassy/consulate in the U.S. to find out what services are available to them while abroad.
U.S. citizens can register with the U.S. embassy or consulate in their host country through the Department of State’s Smart Traveler Enrollment Program (STEP). STEP provides up-to-date travel information customized to your itinerary and (with the creation of an account) allows you to modify your submitted information. The data you provide is private and only accessible only by embassy/consulate personnel and the Department of State.
The Department of State provides information on medical, financial, and legal problems, as well as useful information about travel and residence abroad.